First 7 Days Checklist
A starter list of emergency and support contacts to keep ready.
Complete these steps in order for the fastest, safest setup.
Dubai Police app — file non-urgent reports, pay fines, request certificates Dubai Now — central super-app: DEWA, RTA, visa status, fines all in one place Smart Dubai (DubaiConnect) — government services hub Careem or Uber — essential for getting around Talabat or Deliveroo — food and grocery delivery All apps available on iOS and Android. Most government services require UAE Pass (digital ID) — set it up once you have your Emirates ID.
Call 998 for ambulance — response time in central Dubai is typically 8–12 minutes. Nearest major hospitals: Rashid Hospital (Deira), Dubai Hospital (near Gold Souk), Mediclinic City Hospital (Healthcare City), American Hospital (Oud Metha). If you have insurance, call the insurer's emergency line before going to hospital — some plans require pre-authorisation for non-life-threatening situations. For 24/7 clinics: Aster Clinics and Mediclinic Urgent Care are widespread and accept most insurance.
Dubai Municipality (pest control, food safety, public complaints): 800900 ADIB or bank card lost/stolen: call the number on the back of the card immediately Etisalat (e&) customer service: 101 (free call) du customer service: 155 (free call) Postal services (Emirates Post): 600599999
City context: Dubai
These steps are tailored for newcomers in Dubai. Costs, availability, and requirements may differ in other cities — switch the city selector above to switch context.
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